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--- troubleshooting [2019/06/25 08:44] – created umfdev
+++ troubleshooting [2019/07/22 09:38] (current) – umfdev
@@ Line 1: / Line 1: @@
 ~~NOTOC~~
+~~Title: Troubleshooting ~~
+{{tag>Help}}
 <WRAP center round info 100%>
-This page covers common issues people have with UMF.
+This page covers common issues people have with UMF.\\
-\\
+If your issue is not found here, you can try asking for help in our **[[https://discord.gg/FMrhTnH|Discord]]**.\\
-If your issue is not found here, you can try asking for help in our '''[https://discord.gg/FMrhTnH Discord]'''.
 When asking for help in the Discord, make sure you zip your Logs folder and drop it in with your issue description.
 </WRAP>
 {{INLINETOC 1-6 wide}}
+\\
-=== UMF Installer Errors ===
+===== UMF Installer Errors =====
 All errors with the UMF Installer are due to missing either .NET 4.7.2 (Windows) or mono (Linux & MacOSX).
@@ Line 15: / Line 17: @@
   * [[https://dotnet.microsoft.com/download/dotnet-framework/net472|Download .NET 4.7.2]]
   * If you are unable to install .NET 4.7.2 then you will need to update your Windows.
+  * It is highly recommended you upgrade to Windows 10.
 **<color #00a2e8>Linux:</color>**
@@ Line 20: / Line 23: @@
   * Install the ''mono-complete'' package.
   * If that does not work you can also try installing the ''mono-devel'' package.
+  * Alternatively you can try a **[[install#command_line_linux|Command line install]]**.
-**<color #00a2e8>MacOSX:</color>**
+**<color #00a2e8>MacOS:</color>**
-  * You most likely installed the incorrect mono package. You should uninstall it and change to the Mono Visual Studio package.
+  * You most likely have an old or incorrectly installed mono package.
-  * [[https://www.mono-project.com/download/vs/#download-mac|Download Mono for MacOSX]]
+  * [[https://www.mono-project.com/download/stable/#download-mac|Download Mono for MacOS]]
+  * Alternatively you can try a **[[install#command_line_macos|Command line install]]**.
 \\
 ----
+\\
+\\
-=== The UMF Installer is missing from the zip ===
+===== Mods do not show up in-game =====
+If you are certain you have installed mods and it says that no mods were loaded in-game, then you have folder permission issues.\\
+This usually happens when you install your game inside ''C:\Program Files\'' or ''C:\Program Files (x86)\'' which is a bad practice.\\
+For this reason it's always better to install games and game launchers to ''C:\Games\'' or ''D:\Games\''.\\
+There are 4 ways you can fix this issue:
+  - Re-install UMF. This will rewrite the folder permissions needed by UMF.
+    * If this does not work it usually means you have some other software such as Anti-Virus that prevents or undo any changes UMF makes to the folder permissions.
+  - Manually set the permissions on your **Game Folder** to give you full read/write rights recursively.
+  - Install the game in a better location where Windows isn't trying to limit your access to your games.
+  - Always run the game as administrator every single time.
+\\
+----
+\\
+\\
+===== The UMF Installer is missing from the zip =====
 Your Anti-Virus software likely deleted the file when you extracted it.\\
 Add the folder containing the zip to **[[antivirus|exclusions]]** in your Anti-Virus software.\\
@@ Line 34: / Line 57: @@
 ----
+\\
 \\
-=== Missing file(s) after installing UMF ===
+===== Missing file(s) after installing UMF =====
 Your Anti-Virus software likely deleted the file.\\
-Add the Game Folder to '''''[[Anti Virus Exclusions|exclusions]]''''' in your Anti-Virus software.\\
+Add the Game Folder to **[[antivirus|exclusions]]** in your Anti-Virus software.\\
 Re-install UMF with the UMF Installer after this is done.\\
 ----
+\\
 \\
-=== Can't open the UMF Menu ===
+===== Can't open the UMF Menu =====
 This could be due to one of the following reasons;
   * Your keyboard or laptop has a F lock key/Fn key that must be pressed to use the F10 key.
@@ Line 52: / Line 77: @@
 ----
+\\
 \\
-=== Can't open the UMF Console ===
+===== Can't open the UMF Console =====
-The default key binding for the UMF Console is '''Left Shift + ~'''.\\
+The default key binding for the UMF Console is ''Left Shift + ~''.\\
-~ or Tilde is always the key '''directly above the tab key''' on all keyboard layouts and languages.\\
+~ or Tilde is always the key **directly above the tab key** on all keyboard layouts and languages.\\
 If you want to change the binding you can do so within the UMF Menu.\\
 ----

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