~~NOTOC~~
~~Title: Troubleshooting ~~
{{tag>Help}}
This page covers common issues people have with UMF.\\
If your issue is not found here, you can try asking for help in our **[[https://discord.gg/FMrhTnH|Discord]]**.\\
When asking for help in the Discord, make sure you zip your Logs folder and drop it in with your issue description.
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===== UMF Installer Errors =====
All errors with the UMF Installer are due to missing either .NET 4.7.2 (Windows) or mono (Linux & MacOSX).
**Windows:**
* [[https://dotnet.microsoft.com/download/dotnet-framework/net472|Download .NET 4.7.2]]
* If you are unable to install .NET 4.7.2 then you will need to update your Windows.
* It is highly recommended you upgrade to Windows 10.
**Linux:**
* If you used a repository to install mono then you probably did not install the complete package.
* Install the ''mono-complete'' package.
* If that does not work you can also try installing the ''mono-devel'' package.
* Alternatively you can try a **[[install#command_line_linux|Command line install]]**.
**MacOS:**
* You most likely have an old or incorrectly installed mono package.
* [[https://www.mono-project.com/download/stable/#download-mac|Download Mono for MacOS]]
* Alternatively you can try a **[[install#command_line_macos|Command line install]]**.
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===== Mods do not show up in-game =====
If you are certain you have installed mods and it says that no mods were loaded in-game, then you have folder permission issues.\\
This usually happens when you install your game inside ''C:\Program Files\'' or ''C:\Program Files (x86)\'' which is a bad practice.\\
For this reason it's always better to install games and game launchers to ''C:\Games\'' or ''D:\Games\''.\\
There are 4 ways you can fix this issue:
- Re-install UMF. This will rewrite the folder permissions needed by UMF.
* If this does not work it usually means you have some other software such as Anti-Virus that prevents or undo any changes UMF makes to the folder permissions.
- Manually set the permissions on your **Game Folder** to give you full read/write rights recursively.
- Install the game in a better location where Windows isn't trying to limit your access to your games.
- Always run the game as administrator every single time.
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===== The UMF Installer is missing from the zip =====
Your Anti-Virus software likely deleted the file when you extracted it.\\
Add the folder containing the zip to **[[antivirus|exclusions]]** in your Anti-Virus software.\\
Re-extract the zip file after this is done.\\
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===== Missing file(s) after installing UMF =====
Your Anti-Virus software likely deleted the file.\\
Add the Game Folder to **[[antivirus|exclusions]]** in your Anti-Virus software.\\
Re-install UMF with the UMF Installer after this is done.\\
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===== Can't open the UMF Menu =====
This could be due to one of the following reasons;
* Your keyboard or laptop has a F lock key/Fn key that must be pressed to use the F10 key.
* You have changed your UMF Menu binding to something invalid. Delete ''\Mods\Configs\uModFramework.ini'' to clear your invalid binding.
* Part of UMF crashed when starting up. Zip the log files and provide them in the #help channel on our Discord for more help with this.
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===== Can't open the UMF Console =====
The default key binding for the UMF Console is ''Left Shift + ~''.\\
~ or Tilde is always the key **directly above the tab key** on all keyboard layouts and languages.\\
If you want to change the binding you can do so within the UMF Menu.\\
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