~~NOTOC~~ ~~Title: Troubleshooting ~~ {{tag>Help}} This page covers common issues people have with UMF.\\ If your issue is not found here, you can try asking for help in our **[[https://discord.gg/FMrhTnH|Discord]]**.\\ When asking for help in the Discord, make sure you zip your Logs folder and drop it in with your issue description. {{INLINETOC 1-6 wide}} \\ ===== UMF Installer Errors ===== All errors with the UMF Installer are due to missing either .NET 4.7.2 (Windows) or mono (Linux & MacOSX). **Windows:** * [[https://dotnet.microsoft.com/download/dotnet-framework/net472|Download .NET 4.7.2]] * If you are unable to install .NET 4.7.2 then you will need to update your Windows. * It is highly recommended you upgrade to Windows 10. **Linux:** * If you used a repository to install mono then you probably did not install the complete package. * Install the ''mono-complete'' package. * If that does not work you can also try installing the ''mono-devel'' package. * Alternatively you can try a **[[install#command_line_linux|Command line install]]**. **MacOS:** * You most likely have an old or incorrectly installed mono package. * [[https://www.mono-project.com/download/stable/#download-mac|Download Mono for MacOS]] * Alternatively you can try a **[[install#command_line_macos|Command line install]]**. \\ ---- \\ \\ ===== Mods do not show up in-game ===== If you are certain you have installed mods and it says that no mods were loaded in-game, then you have folder permission issues.\\ This usually happens when you install your game inside ''C:\Program Files\'' or ''C:\Program Files (x86)\'' which is a bad practice.\\ For this reason it's always better to install games and game launchers to ''C:\Games\'' or ''D:\Games\''.\\ There are 4 ways you can fix this issue: - Re-install UMF. This will rewrite the folder permissions needed by UMF. * If this does not work it usually means you have some other software such as Anti-Virus that prevents or undo any changes UMF makes to the folder permissions. - Manually set the permissions on your **Game Folder** to give you full read/write rights recursively. - Install the game in a better location where Windows isn't trying to limit your access to your games. - Always run the game as administrator every single time. \\ ---- \\ \\ ===== The UMF Installer is missing from the zip ===== Your Anti-Virus software likely deleted the file when you extracted it.\\ Add the folder containing the zip to **[[antivirus|exclusions]]** in your Anti-Virus software.\\ Re-extract the zip file after this is done.\\ ---- \\ \\ ===== Missing file(s) after installing UMF ===== Your Anti-Virus software likely deleted the file.\\ Add the Game Folder to **[[antivirus|exclusions]]** in your Anti-Virus software.\\ Re-install UMF with the UMF Installer after this is done.\\ ---- \\ \\ ===== Can't open the UMF Menu ===== This could be due to one of the following reasons; * Your keyboard or laptop has a F lock key/Fn key that must be pressed to use the F10 key. * You have changed your UMF Menu binding to something invalid. Delete ''\Mods\Configs\uModFramework.ini'' to clear your invalid binding. * Part of UMF crashed when starting up. Zip the log files and provide them in the #help channel on our Discord for more help with this. \\ ---- \\ \\ ===== Can't open the UMF Console ===== The default key binding for the UMF Console is ''Left Shift + ~''.\\ ~ or Tilde is always the key **directly above the tab key** on all keyboard layouts and languages.\\ If you want to change the binding you can do so within the UMF Menu.\\ ----